How Do I Redeem My Tickets?
Option 1 – Print Tickets at Home
Access your email from a computer
Open and download the PDF attachment
Print out the tickets
Bring the printed ticket to the event to be scanned at the event host
Enjoy the event!
Option 2 – Mobile Tickets Sent to Your Email
Access your email on your mobile device
Open the purchase confirmation email
Click the View Tickets button to access the Magic Link to your tickets. Show device to ticket scanner with QR Code prominently displayed
Scroll through to scan multiple tickets
Enjoy the event!
Option 3 – Mobile Tickets Using the Fan App
Open the HomeTown Ticketing Fan App
Select Tickets from the bottom toolbar
Select My Tickets or My Passes at the top depending on what type of ticket was purchased
Select the event you wish to attend
Show device to ticket scanner with QR Code prominently displayed
Scroll through to scan multiple tickets
Enjoy the event!
Note: You can also download and open the attached PDF tickets or pull up your tickets in Apple or Google Wallet.